For aesthetic clinics
AI sales and marketing tool for aesthetic clinics.
Instagram, ads, website and WhatsApp on one screen. The "how much?" comment turns into a Direct conversation, the AI agent answers on WhatsApp with the approved protocols, sessions and packages, and the assessment arrives ready for the team to book.
- Professional WhatsApp
- Website
- Paid traffic management
Day-to-day pains
Where Instagram brings likes but not assessments.
Comments that never become conversations
"How much is it?" on the post, a public reply that gets lost, and the assessment that never happens.
Direct and WhatsApp kept apart
Two inboxes, two phones, and the client forgotten in between.
Always the same questions
Price, duration, how many sessions. The clinic owner is stuck on the phone.
Asked about the package and disappeared
Quote sent with no reply, and revenue stalled.
Peak dates without enough staff
Summer, Mother's Day and Black Friday multiply the messages.
The agency posts, nobody replies
The post works, but the conversations it brings in have no owner.
Instagram already brings the question.What's missing is turning the question into an assessment.
How it works
From the comment on the post to the booked assessment.
- 1
Comments
Whoever comments the keyword on the post gets a Direct message, without "comment to get it" bait.
- 2
Talks
Direct and official WhatsApp land in the same inbox, with the team replying on Direct.
- 3
Replies
On WhatsApp, the AI agent replies with the approved protocols and prices.
- 4
Books
The assessment arrives ready, and the team books it on the XBASE calendar.
What XBASE does for aesthetic clinics
Instagram, official WhatsApp and an AI agent for the aesthetic clinic.
Comments that become Direct messages
A keyword comment becomes a Direct message to whoever showed interest.
See comment to DirectOne inbox
Instagram Direct and official WhatsApp in the same place, with one owner per conversation.
See the inboxAn agent with the approved protocols
Protocols, prices and duration become the agent's files on WhatsApp.
See the agent's filesAssessment ready for the team
Treatment of interest and preferred time of day on the client's record.
Follow-up on stalled packages
A Meta-approved message to get back in touch with whoever asked for a quote.
See approved messagesScheduled posts
Schedule Instagram posts and reply to comments in the same place.
See post scheduling
To be fair
What stays with your team.
Stays with your team
Where XBASE helps
Stays with your team
Booking the assessment and the session
Where XBASE helps
The request arrives ready, and the calendar shows the open slots.
Stays with your team
Replying on Direct
Where XBASE helps
Direct and WhatsApp in the same inbox, with the client's history.
Stays with your team
Recommending the treatment
Where XBASE helps
The conversation goes to the professional, tagged and in the right stage.
To be fair
- The agent does not book, confirm or cancel appointments: it leaves the request ready, and the team books it on the XBASE calendar.
- The agent answers administrative questions (insurance, prices, address, opening hours) with the material the clinic approved. No clinical guidance.
- On Direct, the team is the one who replies: the AI agent works on official WhatsApp. No promises about treatment results.
What you are searching for
Instagram, WhatsApp and CRM for aesthetics: what each search finds here.
CRM for aesthetic clinics
A pipeline from the question to the assessment and the closed package, with the client's record.
Turn Instagram comments into DMs
A keyword in the comment becomes a Direct message, and the conversation lands in the inbox.
WhatsApp for aesthetic clinics
The clinic's official WhatsApp, with an AI agent that replies with the approved protocols.
Aesthetic treatment package follow-up
The package sent sits in a pipeline stage, and a Meta-approved message resumes the conversation.
Frequently asked questions
Questions about CRM and WhatsApp for aesthetic clinics.
How do I turn Instagram comments into assessments?
With comment to Direct: whoever comments the keyword gets a Direct message, the conversation lands in the inbox, and the team takes it to the assessment.
Do Direct and WhatsApp stay in the same place?
Yes. Direct (text) and official WhatsApp land in the same inbox, with one owner per conversation.
Does the AI promise treatment results?
No. The agent replies with the material you approved, with safety rules and testing before it starts serving clients.
Does the agent book the session?
No. It leaves the assessment ready, and the team books it on the XBASE calendar.
Does the AI reply on Direct?
Not yet. On Direct, the team replies; the AI agent works on official WhatsApp.
Are there Meta costs?
Yes. Meta charges per message on official WhatsApp, separately from the XBASE plan. The cost calculator shows the amount before you start.
Diagnosis with the expert team
Book a diagnosis of your Instagram and WhatsApp and find out how to turn comments into assessments.
In a video call, the team learns where your clients come from and builds with you the comment to Direct, the inbox and the agent with your protocols.
Do what UPS did
- Meeting by video call
- Nothing to install
- WhatsApp through Meta's official API