Large operations
Several teams, branches and numbers, each in its own place.
Keep each company or branch in its own environment, each with its own plan and wallet. Create roles with permissions your way and connect each number as an inbox. The expert team learns the operation with you and tests everything before turning on the AI.
- Each branch in its own environment
- Custom roles
- Implementation with a specialist
Day to day
Four problems of serving customers at scale.
βBranches and brands mixed up in the same place.β
What XBASE does
Each company or branch in its own environment.
βPermissions don't match the org chart.β
What XBASE does
Roles created with permissions your way.
βSeveral numbers, and nobody knows which one handles what.β
What XBASE does
Each connected number becomes an inbox.
βThe process only exists in the head of whoever set it up.β
What XBASE does
The expert team designs the stages, the automations and the agent's rules with you.
A large operation doesn't need more screens.It needs each person seeing what is theirs.
What changes
Scale without losing track of who handles each customer.
Environments
More than one company or branch? Each one in its own environment, with its own plan and wallet.
Roles
Create roles with permissions your way.
Numbers
Each connected number becomes an inbox.
Agents
Several AI agents, each with its own instructions, goals and files.
See per-agent configurationAutomations
Automations designed in the visual editor, with a history of what each one ran.
See automationsEvaluation
With evaluation turned on, each agent conversation gets a score per goal, with what went well and what was missing.
Proposals
Proposals with your brand, with one-off, monthly or yearly items.
See proposals
Plan
For larger operations, Corporate.
Corporate
- Includes
- Up to 7 people on the team Β· up to 21 AI agents Β· up to 30 automations Β· 300 GB of files
- In every plan
- Inbox, pipeline, CRM, proposals, AI agents and automations. What changes is team size and how many agents and automations you use.
- Billed separately
- The per-message fees Meta charges go directly to the card registered on your WhatsApp account.
- The plan covers one environment. Each separate company or branch has its own plan and wallet.
Prices and limits checked on 11/05/2026. Payment by credit card.
Implementation with a specialist
The team designs the operation with you.
Step 01 of 04
Map
Understand how each team and each branch serves and sells today.
Step 02 of 04
Design the pipeline
The pipeline stages for each team, designed with you.
Step 03 of 04
Connect
The official WhatsApp numbers, Instagram and email.
Step 04 of 04
Build and test
Agents, files, rules and automations, tested with you before going live.
To be fair
What we don't offer for large operations.
If any of these items is mandatory at your company, it is better to know now.
Corporate login
There is no single sign-on with your company's identity provider.
Availability contract and phone support
We don't offer an availability contract or support by phone.
Integration with your systems
There is no company-owned access key to integrate systems and no automatic notices to other systems.
Your own brand
XBASE does not come with your company's brand or on an address of yours.
Automatic assignment
There is no automatic queue or rotation of conversations.
Where your customers talk to you
Every number and every account, in the right inbox.
Official WhatsApp
Your business number on Meta's official API, connected by you. Several people answer the same number.
Once connected, the number stops working in the WhatsApp app on the phone.
See channelInstagram
Direct text messages arrive in the same inbox, and a comment with a keyword becomes a Direct message.
From Direct, only message text reaches the inbox, and your team is the one who replies.
See channelWebsite chat
The AI agent helps people who visit your website: copy the code and paste it on your site.
In the website chat, the agent is the one who replies.
See channelEmail
Receive and answer emails in the same inbox as your conversations.
The email inbox is set up with the expert team.
See channel
Each channel connects in its own way. Each channel page explains the step and the limit.
Questions from people deciding
Questions from people operating at scale.
Can you serve an operation our size?
Corporate goes up to 7 people on the team, with custom roles and the expert team learning the operation with you. More than one company or branch? Each one stays in its own environment, with its own plan. What we don't offer is in the "To be fair" block above.
How do we separate what each team sees?
Within an environment, with roles that define each function's permissions. Companies or branches that need to stay separate use different environments, each with its own plan.
Does what we set up remain ours?
What you set up (instructions, files, settings) remains your company's.
How does billing work?
A monthly subscription by credit card, one per environment. Meta's per-message fees are separate and go directly to the card registered on each environment's WhatsApp account. Prices and limits checked on 11/05/2026.
See plansHow long does implementation take?
It depends on the number of teams, branches and channels. The expert team builds it with you and tests before going live.
We have several WhatsApp numbers.
Each connected number becomes an inbox, within each branch's environment.
We already have our own AI agent. Can we connect it?
Yes. You connect your agent to the official WhatsApp number with its address and credentials, and it pauses when someone on the team replies. It is optional: not a requirement for using XBASE.
From the first message to the proposal.
Every team, every branch and every number in its place.
Talk to the expert team to understand the operation and design each team's pipeline, or create an account on Corporate.
Create account- Nothing to install
- WhatsApp through Meta's official API
- Implementation with a specialist