XBASE

Large operations

Several teams, branches and numbers, each in its own place.

Keep each company or branch in its own environment, each with its own plan and wallet. Create roles with permissions your way and connect each number as an inbox. The expert team learns the operation with you and tests everything before turning on the AI.

  • Each branch in its own environment
  • Custom roles
  • Implementation with a specialist
Example with fictitious data.

Day to day

Four problems of serving customers at scale.

  • β€œBranches and brands mixed up in the same place.”

    What XBASE does

    Each company or branch in its own environment.

  • β€œPermissions don't match the org chart.”

    What XBASE does

    Roles created with permissions your way.

  • β€œSeveral numbers, and nobody knows which one handles what.”

    What XBASE does

    Each connected number becomes an inbox.

  • β€œThe process only exists in the head of whoever set it up.”

    What XBASE does

    The expert team designs the stages, the automations and the agent's rules with you.

A large operation doesn't need more screens.It needs each person seeing what is theirs.

What changes

Scale without losing track of who handles each customer.

  • Environments

    More than one company or branch? Each one in its own environment, with its own plan and wallet.

  • Roles

    Create roles with permissions your way.

  • Numbers

    Each connected number becomes an inbox.

  • Agents

    Several AI agents, each with its own instructions, goals and files.

    See per-agent configuration
  • Automations

    Automations designed in the visual editor, with a history of what each one ran.

    See automations
  • Evaluation

    With evaluation turned on, each agent conversation gets a score per goal, with what went well and what was missing.

  • Proposals

    Proposals with your brand, with one-off, monthly or yearly items.

    See proposals

Plan

For larger operations, Corporate.

Corporate

Includes
Up to 7 people on the team Β· up to 21 AI agents Β· up to 30 automations Β· 300 GB of files
In every plan
Inbox, pipeline, CRM, proposals, AI agents and automations. What changes is team size and how many agents and automations you use.
Billed separately
The per-message fees Meta charges go directly to the card registered on your WhatsApp account.
  • The plan covers one environment. Each separate company or branch has its own plan and wallet.

Prices and limits checked on 11/05/2026. Payment by credit card.

Implementation with a specialist

The team designs the operation with you.

  1. Step 01 of 04

    Map

    Understand how each team and each branch serves and sells today.

  2. Step 02 of 04

    Design the pipeline

    The pipeline stages for each team, designed with you.

  3. Step 03 of 04

    Connect

    The official WhatsApp numbers, Instagram and email.

  4. Step 04 of 04

    Build and test

    Agents, files, rules and automations, tested with you before going live.

To be fair

What we don't offer for large operations.

If any of these items is mandatory at your company, it is better to know now.

  • Corporate login

    There is no single sign-on with your company's identity provider.

  • Availability contract and phone support

    We don't offer an availability contract or support by phone.

  • Integration with your systems

    There is no company-owned access key to integrate systems and no automatic notices to other systems.

  • Your own brand

    XBASE does not come with your company's brand or on an address of yours.

  • Automatic assignment

    There is no automatic queue or rotation of conversations.

Where your customers talk to you

Every number and every account, in the right inbox.

  • Official WhatsApp

    Your business number on Meta's official API, connected by you. Several people answer the same number.

    Once connected, the number stops working in the WhatsApp app on the phone.

    See channel
  • Instagram

    Direct text messages arrive in the same inbox, and a comment with a keyword becomes a Direct message.

    From Direct, only message text reaches the inbox, and your team is the one who replies.

    See channel
  • Website chat

    The AI agent helps people who visit your website: copy the code and paste it on your site.

    In the website chat, the agent is the one who replies.

    See channel
  • Email

    Receive and answer emails in the same inbox as your conversations.

    The email inbox is set up with the expert team.

    See channel

Each channel connects in its own way. Each channel page explains the step and the limit.

Questions from people deciding

Questions from people operating at scale.

Can you serve an operation our size?

Corporate goes up to 7 people on the team, with custom roles and the expert team learning the operation with you. More than one company or branch? Each one stays in its own environment, with its own plan. What we don't offer is in the "To be fair" block above.

How do we separate what each team sees?

Within an environment, with roles that define each function's permissions. Companies or branches that need to stay separate use different environments, each with its own plan.

Does what we set up remain ours?

What you set up (instructions, files, settings) remains your company's.

How does billing work?

A monthly subscription by credit card, one per environment. Meta's per-message fees are separate and go directly to the card registered on each environment's WhatsApp account. Prices and limits checked on 11/05/2026.

See plans

How long does implementation take?

It depends on the number of teams, branches and channels. The expert team builds it with you and tests before going live.

We have several WhatsApp numbers.

Each connected number becomes an inbox, within each branch's environment.

We already have our own AI agent. Can we connect it?

Yes. You connect your agent to the official WhatsApp number with its address and credentials, and it pauses when someone on the team replies. It is optional: not a requirement for using XBASE.

From the first message to the proposal.

Every team, every branch and every number in its place.

Talk to the expert team to understand the operation and design each team's pipeline, or create an account on Corporate.

Create account
  • Nothing to install
  • WhatsApp through Meta's official API
  • Implementation with a specialist

Prefer to build it together? Talk to the expert team.

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