Small businesses
Your business WhatsApp and Instagram, organized all the way to the sale.
For teams of a few people: inbox, pipeline, CRM and proposals in the browser, with our team building the automations and AI agents with you.
- Nothing to install
- Meta's official API
- Implementation with a specialist
Day to day
Four things that happen when a few people handle everything.
“I reply from my phone between one task and the next.”
What XBASE does
Several people answer the same number from the browser, and you decide who handles each conversation.
“The spreadsheet only gets updated when there's time left over.”
What XBASE does
Whoever messages you becomes a contact, and the stage changes on the card.
“Nobody knows who answered the customer.”
What XBASE does
The owner of each conversation is visible to everyone.
“Quotes get lost in the middle of the conversations.”
What XBASE does
The proposal stays on the customer profile and goes out as a PDF in the conversation.
Sales are rarely lost on price.They're lost on response time.
What changes
Inbox, pipeline, CRM and proposal in one place.
Official channels in one inbox
WhatsApp through Meta's official API, Instagram Direct and email in the same inbox.
See the inboxPipeline and CRM
Each conversation in a stage, each customer with a profile and history, all the way to the PDF proposal.
See Pipeline and CRMAI agents and automations
Automation opens the conversation, the AI suggests the reply to your team, and the agent helps visitors in the website chat. The suggestion uses an assistant set up with the expert team.
See the AI agentExpert team
Our team builds the automations and AI agents with you.
Meet the team
Plan
For small teams, Pro.
Pro
- Includes
- Up to 3 people on the team · up to 2 AI agents · up to 3 automations · 5 GB of files
- In every plan
- Inbox, pipeline, CRM, proposals, AI agents and automations. What changes is team size and how many agents and automations you use.
- Billed separately
- The per-message fees Meta charges go directly to the card registered on your WhatsApp account.
- Handling it alone? Plus is the plan for 1 person and 1 AI agent.
- Your team grew past 3 people? Business goes up to 5.
Prices and limits checked on 11/05/2026. Payment by credit card.
How to start
From a new account to the first customer in the pipeline.
Step 01 of 04
Create the account
Nothing to install: your team uses it in the browser.
Step 02 of 04
Connect the official WhatsApp
Use your business number or a new one. Once connected, the number stops working in the phone app.
Step 03 of 04
Bring your customers
Import the spreadsheet you already have, as CSV or XLSX.
Step 04 of 04
Build it with the team
The expert team designs the pipeline, the automations and the agent with you, and tests before going live.
To be fair
When XBASE is not for you.
One person, low volume
If only one person answers and the conversations fit on a phone, the WhatsApp Business app may be enough for now.
Compare with the appAutomations
The automation editor is technical. That is why the expert team builds them with you.
Meta's cost
Meta's per-message fees are separate from the plan.
Where your customers talk to you
Start with the channel that gets the most messages.
Official WhatsApp
Your business number on Meta's official API, connected by you. Several people answer the same number.
Once connected, the number stops working in the WhatsApp app on the phone.
See channelInstagram
Direct text messages arrive in the same inbox, and a comment with a keyword becomes a Direct message.
From Direct, only message text reaches the inbox, and your team is the one who replies.
See channelWebsite chat
The AI agent helps people who visit your website: copy the code and paste it on your site.
In the website chat, the agent is the one who replies.
See channelEmail
Receive and answer emails in the same inbox as your conversations.
The email inbox is set up with the expert team.
See channel
Each channel connects in its own way. Each channel page explains the step and the limit.
Questions from people deciding
Questions from people who run a small business.
Am I too small for a CRM?
If more than one person answers or you lose quotes in the middle of conversations, no. XBASE starts with what you already do: replying on WhatsApp. The pipeline and the profile come with it.
I already use WhatsApp Business.
XBASE comes in when the sale needs a pipeline, a profile and a proposal: each conversation in a stage, each customer with their history and the PDF proposal sent in the conversation, with Direct and email in the same inbox. The full comparison, including what the app does, is in XBASE or the regular WhatsApp Business app.
XBASE or the regular WhatsApp Business appWill I lose my number?
No: the number still belongs to your business. Once connected, it works through Meta's official API and stops working in the WhatsApp app on the phone. The team answers from the browser.
Is the plan expensive for a small business?
Compare it with what not replying already costs: the hours of whoever answers, the spreadsheet nobody updates and the sale that cools off while the message waits. Pro brings inbox, pipeline, CRM, proposals, agents and automations together for up to 3 people. Prices and limits checked on 11/05/2026.
See plansDo WhatsApp messages cost extra?
Yes. Meta charges per message, by category, and that amount is separate from the plan: Meta charges it directly to the card registered on your WhatsApp account. The calculator estimates it beforehand.
Open the calculatorI don't have time to configure anything.
The expert team builds the pipeline, the automations and the AI agent with you. You create the account, and your team answers.
Do I need someone technical?
For the inbox, pipeline and CRM, no: everything happens on screen. Automations are built with our expert team.
From the first message to the proposal.
A few people, and you decide who handles each conversation.
Create an account on Pro, connect the official WhatsApp and build the pipeline with our team.
Create account- Nothing to install
- WhatsApp through Meta's official API
- Implementation with a specialist