Mid-sized businesses
A whole team on the same WhatsApp, and you decide who handles each conversation.
When your team grows beyond a few people, the work stops being just replying and becomes coordinating. In XBASE, whoever coordinates sets the owner of each conversation, sees the conversion of each pipeline stage and decides what each role can see.
- Roles and permissions
- Conversion by stage
- Implementation with a specialist
Day to day
Four signs your team has outgrown your process.
“Two people answer the same customer, or nobody does.”
What XBASE does
Set the owner of each conversation and change it without losing the history.
“I have to ask everyone where each deal stands.”
What XBASE does
The pipeline shows the stage of each conversation, and the conversion between stages.
“When someone goes on vacation, the history goes with them.”
What XBASE does
Conversations, notes, meetings and proposals stay on the customer profile, in the company account.
“Everyone sees everything, even what they shouldn't.”
What XBASE does
Roles with permissions your way. The people who answer can see only their own conversations.
Whoever coordinates doesn't want to reply faster.They want to know who is with which customer.
What changes
Coordination in plain view, without asking anyone.
Owner and transfer
Hand the conversation to someone else without losing the history.
See how the team takes overRoles
Permissions your way; people who see only their own conversations.
Conversion by stage
See how many conversations move from one stage to the next.
See Pipeline and CRMUnanswered conversations
The dashboard shows the volume and how many are unanswered.
Several numbers
Each connected number becomes an inbox.
Business customers
Organize customers by company, with the people at each one.
AI on the card
Ask the AI about the customer inside the pipeline card, with the assistant set up with the expert team.
AI agents
The agent helps visitors in the website chat, and the AI suggests replies on WhatsApp, with the same assistant.
See the AI agent
Plan
For growing teams, Business.
Business
- Includes
- Up to 5 people on the team · up to 7 AI agents · up to 10 automations · 100 GB of files
- In every plan
- Inbox, pipeline, CRM, proposals, AI agents and automations. What changes is team size and how many agents and automations you use.
- Billed separately
- The per-message fees Meta charges go directly to the card registered on your WhatsApp account.
- More than 5 people? Corporate goes up to 7.
Prices and limits checked on 11/05/2026. Payment by credit card.
Implementation with a specialist
The team designs the operation with you before going live.
Step 01 of 04
Understand the operation
The team learns how your business serves and sells today.
Step 02 of 04
Design the pipeline
The pipeline stages for each team, designed with you.
Step 03 of 04
Connect the channels
Official WhatsApp, Instagram and email in the same inbox.
Step 04 of 04
Build and test
The agent's instructions, goals and rules, the files it will use and the automations, tested with you before going live.
To be fair
What XBASE does not do for teams this size.
Assignment
The person who coordinates assigns the conversations. There is no automatic queue or rotation.
Per-person metrics
The dashboard shows volume and unanswered conversations. XBASE does not measure response time or conversion per person.
Integrations
There is no ready-made integration with online stores or management systems.
Where your customers talk to you
All your numbers and Direct, in the same inbox.
Official WhatsApp
Your business number on Meta's official API, connected by you. Several people answer the same number.
Once connected, the number stops working in the WhatsApp app on the phone.
See channelInstagram
Direct text messages arrive in the same inbox, and a comment with a keyword becomes a Direct message.
From Direct, only message text reaches the inbox, and your team is the one who replies.
See channelWebsite chat
The AI agent helps people who visit your website: copy the code and paste it on your site.
In the website chat, the agent is the one who replies.
See channelEmail
Receive and answer emails in the same inbox as your conversations.
The email inbox is set up with the expert team.
See channel
Each channel connects in its own way. Each channel page explains the step and the limit.
Questions from people deciding
Questions from people who coordinate a team.
My team will push back on yet another system.
XBASE runs in the browser, with nothing to install, and the day to day is an inbox with the conversations from WhatsApp, Direct and email.
Can I limit what each person sees?
Yes. Create roles with permissions your way; the people who answer can see only their own conversations.
What if someone on the team leaves the company?
Conversations and customer profiles stay in the company account. Change the owner and the history goes along.
How does team-based pricing work?
Each plan covers a range of people: up to 1 on Plus, 3 on Pro, 5 on Business and 7 on Corporate. Meta's fees are separate. Prices and limits checked on 11/05/2026.
See plansHow long does implementation take?
It depends on the operation. The expert team learns how your business serves customers, builds it with you and tests before going live.
We have more than one WhatsApp number.
Each connected number becomes an inbox, and the team answers all of them in one place.
We sell to companies, not individuals.
Organize customers by company, with the people at each one, and send the proposal with monthly or yearly items.
From the first message to the proposal.
The team grows. Coordination fits on one screen.
Create an account on Business, set up the roles and build the pipeline with our team.
Create account- Nothing to install
- WhatsApp through Meta's official API
- Implementation with a specialist