XBASE no longer charges for WhatsApp messages
Meta charges messages directly to the card registered on the WhatsApp account. In Billing, you follow delivered messages per number and the cost Meta calculated.
See how it worksWhat changed
What's new at XBASE
What reached the product, with the date it went live. Each update links to the feature page.
Timeline
From newest to oldest
New: team calendar with open slots
Book meetings while seeing the team's open slots, with no two customers at the same time.
See how it worksNew: more "/" shortcuts in the conversation
Type "/" to use a saved reply, change the owner, add a tag or trigger an automation.
See how it worksNew: proposals with monthly and yearly items
Build proposals with one-off, monthly or yearly items and give a discount to whoever closes fast. The PDF carries your brand and goes out via WhatsApp or email.
See how it worksNew: companies in the CRM
Organize customers by company, with the people in each one.
See how it worksNew: Instagram Direct in the inbox
Direct text messages arrive in the same inbox as WhatsApp, and your team replies from there.
See how it worksNew: WhatsApp message costs in view
Follow, on the billing screen, the cost of billed official WhatsApp messages, by category.
See how it worksNew: reusable buttons and lists
Save messages with buttons and option lists and use them again in other conversations.
See how it worksNew: roles with custom permissions
Create roles with the permissions you want. People who answer can see only their own conversations.
See how it worksNew: review of problem conversations
In the agent evaluation, mark the conversations that had a problem as reviewed and separate what has been checked from what is still pending.
See how it worksNew: WhatsApp forms
Collect data inside WhatsApp itself, with the answers saved.
See how it worksNew: PDF proposals
Generate the proposal from a template, with your brand, and send it via WhatsApp or email without leaving the conversation.
See how it worksNew: WhatsApp calls
Call the customer from the conversation, when they allow calls.
See how it worksNew: connect official WhatsApp through Meta
Connect your business WhatsApp to Meta's official API, through Meta's own sign-up window.
See how it works
From the first message to the sale
Every conversation with an owner and a stage in the pipeline, up to the proposal.
XBASE is a conversational CRM with AI. Official WhatsApp, Instagram Direct and email arrive in the same inbox, every conversation becomes a card in the pipeline, and our expert team sets up the automations and AI agents with you.
Create account- Nothing to install
- WhatsApp through Meta's official API
- Setup with a specialist