About XBASE
We exist so that every customer conversation reaches a next step.
XBASE is a conversational CRM with AI. It brings official WhatsApp, Instagram Direct and email into one inbox, places every conversation in a pipeline stage and keeps every customer in a record. Our expert team sets up the automations and AI agents with you.
The product
A CRM where the conversation lives with the customer
Most businesses sell through conversations but keep the customer somewhere else: WhatsApp on one phone, Instagram on another, the spreadsheet on a third. XBASE brings the three together. The conversation arrives in the inbox, with an owner. Every conversation becomes a card in the pipeline. And the customer record keeps the conversations, notes, meetings and proposals.
Around that, automation opens the conversation, AI suggests the reply and your team closes the sale.
What we believe
Five ideas that guide the product
- 01
Sales are lost in response time
A sale is rarely lost on price. It is lost on response time. That is why the conversation comes first in the product.
- 02
Conversation and customer in the same place
Whoever answers needs to see the history, the stage and what was promised without switching screens.
- 03
AI helps, the team decides
AI suggests the reply and the person reviews it before sending. The agent's improvement suggestions only change anything with your approval.
- 04
People help set it up
Our expert team sets up the automations and AI agents with you. They are people, not an assistant with a mascot.
- 05
We only promise what exists
We do not publish numbers we have not measured or features that are not live yet. When something changes, the what's new page shows it, with a date.
See what's new
In practice
We use XBASE to sell XBASE
We use it ourselves
Our conversations are in XBASE too
We answer and sell XBASE using XBASE itself: conversations with people who want to know the product arrive in the same inbox and move through the same pipeline you will use.
The expert team
We set it up with you before going live
The team learns how your business answers and sells, designs the pipeline stages with you, helps connect the channels, writes the agent's instructions, goals and rules, organizes the files it will use, sets up the automations and tests everything with you before going live.
Meet the expert team
To avoid confusion
What XBASE is not
It is not: A decision-tree chatbot, the "press 1" kind
What it is: A conversational CRM: the conversation, the pipeline and the customer record in the same place
It is not: An agency that answers instead of your team
What it is: Your team operates it; the expert team helps set it up
It is not: A technical platform for developers
What it is: A work tool for people who answer and sell, used in the browser
It is not: A promise of results
What it is: We do not promise sales or conversion rates; we show what the product does
The company
Who runs XBASE
- Company
- XBASE is a product of GR Negócios Digitais, from Florianópolis (SC), Brazil.
- CNPJ (Brazilian company ID)
- 29.691.265/0001-65
- What you add
- Instructions, files and settings you add remain your company's.
- Contact
- contato@xbase.app · WhatsApp +55 47 9138-9635
- Documents
- Terms of use and Privacy policy. Read the terms
From the first message to the sale
Every conversation with an owner and a stage in the pipeline, up to the proposal.
XBASE is a conversational CRM with AI. Official WhatsApp, Instagram Direct and email arrive in the same inbox, every conversation becomes a card in the pipeline, and our expert team sets up the automations and AI agents with you.
Create account- Nothing to install
- WhatsApp through Meta's official API
- Setup with a specialist